Cancel or change your subscription

You manage your subscription yourself under Settings → Subscription in the web app.

Change the number of licenses

Use plus and minus next to Licenses. When you add a license it is available immediately and appears on your next invoice. You can't remove more licenses than you have free — release the user first under Settings → Users.

Switch plan

To switch between Basic and Max, get in touch at hello@wennproperty.no and we'll sort it out.

Cancel your subscription

Select Open billing portal under Settings → Subscription and cancel there. You can cancel at any time.

The cancellation takes effect at the end of the period you have already paid for. You keep access until the date shown under Subscription and billing, and the subscription does not renew after that. Prepaid subscription fees are not refunded.

If you pay for a full year, that means the cancellation only takes effect once the year is over. Consider monthly payment if you are unsure how long you need the solution.

Changed your mind? As long as the period hasn't ended, there is a Resume subscription button at the top of the Subscription page.

Invoiced on EHF?

Then you don't change licenses or cancel in the app. Send an email to hello@wennproperty.no stating which company the cancellation applies to, and we'll confirm it.

For subscriptions invoiced on EHF with prepayment for less than three months, a minimum of 90 days' notice applies from the day we receive written cancellation. Municipalities and large accounts may also have separate terms agreed in the order.

Need help?

Send us an email at hello@wennproperty.no and we'll take it from there. You'll find the full terms at wennproperty.no/en/terms.