Send reports to Famac

Famac is a Norwegian facility management (FDV) system. The Famac and Really! integrations are only available in Norway, for Norwegian customers who use both WP and Famac or Really!. With the Famac integration, you can send an inspection report from WP straight to an activity in Famac. The PDF and the photos set to «Vis i PDF» (Show in PDF) are attached to a new or existing activity.

Famac and its set-up are in Norwegian, so the Famac field names and the order text below are kept in Norwegian.

1. Order an API key from Famac (admin)

Only Famac support can create the API key, and your Byggeieradmin (building owner admin) in Famac must approve it. Send this text to Famac support:

Hei,
Vi ønsker å koble Famac til Wenn Property, og ber om en API-nøkkel for produksjon med disse tilgangene:
- v2 Get buildings
- v2 Get activities
- v2 Create or edit activities
- v2 Upload documents to filearchive
- v1 Get users

Byggeieradmin hos oss er [navn, e-post].
Hilsen [navn], [virksomhet]

2. Add the key in WP (admin)

1. Go to Innstillinger → Integrasjoner (Settings → Integrations).
2. Paste the key into API-nøkkel fra Famac (API key from Famac) on the Famac card.
3. Click Test og lagre (Test and save). WP checks the key with Famac before saving it.

The card then shows Tilkoblet (Connected) and the last four characters of the key. The key applies to your whole organisation. It is stored encrypted and is never shown again. Use Bytt nøkkel (Change key) or Koble fra (Disconnect) to replace or remove it.

Do not send the key to Wenn Property by email or chat. If you sign in with Microsoft and cannot see the Integrations page, contact hello@wennproperty.no and we will help you.

3. Send the report

1. Open the project, click Last ned (Download) and open Lag PDF rapport (Create PDF report).
2. Click Send til Famac (Send to Famac), next to Last ned PDF.
3. Step 1, Velg bygg: search for and choose the building in Famac.
4. Step 2, Velg aktivitet: choose Opprett ny aktivitet (new activity) or Bruk eksisterende aktivitet (existing activity). For a new activity, the title (the address), description (the start of the inspection notes) and start date (today) are pre-filled and can be changed. Ansvarlig (Responsible) and Utførende (Performed by) are required. The list only shows people who are already on activities in Famac.
5. Step 3, Bekreft: check the summary and click Send.

Photos set to «Vis i PDF» are sent as separate files by default, even if «Bilder» (Photos) is not selected in the PDF. Photos hidden from the PDF are not sent. When the report has been sent, you get a link straight to the activity in Famac.

If something goes wrong

• «Famac har for mange forespørsler akkurat nå» (Famac has too many requests): wait a minute and try again. The limit is shared by everyone in your organisation.
• «Det sendes mye til Famac akkurat nå» (a lot is being sent to Famac): wait a little and try again.
• Sending to a new activity failed: check in Famac whether the activity was created anyway before you try again, to avoid duplicates.
• The PDF is over 100 MB: choose fewer attachments or photos.
• The building is not in the list: the building must exist in Famac, and the API key must have access to it.
• You cannot see Send til Famac: Famac is not connected yet. Ask an admin to add the key.

See also

• Generating PDF reports