Sync between app and web

The WP Befaring app and the web application share the same projects. What you do in the app shows up on the web, and what is done on the web shows up in the app. You don't need to upload anything yourself.

How sync works

Your projects live in your company's account, not only on the phone. When you scan rooms, take photos or write notes, everything syncs automatically as soon as the phone is online. This applies to both iPhone/iPad and Android.

Without coverage you work as usual. The app catches up once you are back online.

«Collections» – what you see in the app

The start screen in the app is called «Collections» and has two groups:

  • Your company (for example «Wenn Property AS») with «My projects», «All projects» and «Archived projects». These are the projects in the cloud – the same ones you see on the web, including your colleagues'.
  • «On iPhone» (or «On iPad») with «All projects» and «Favourites». These are projects that only exist locally on the device.

New projects are created in the company account, so they are synced from the start.

Do you have projects from the old iOS app?

Inspections you made in the previous version of the app are stored locally under «On iPhone» → «All projects». They are not uploaded by themselves.

  1. Open the project under «On iPhone».
  2. Tap «Add to…».
  3. The project is added to the company account and appears on the web.

Do this once per project. If you uploaded the project earlier, you don't need to do it again – you would end up with two copies.

The first time you open the new app

The app fetches every project in the company account. You will see a counter. Let it finish.

Common questions

I scanned on the phone but see nothing on the web?
Check that the phone is online and that you are logged in with the same user on the web as in the app. If the project is under «On iPhone», you need to add it with «Add to…». See Can't find your inspection in the web app?

How long does sync take?
Usually a few seconds. Large inspections with many rooms and photos can take a little longer.

Can I upload the same inspection several times?
No. New inspections sync automatically once. Old projects are added once with «Add to…».

I use Android.
Nothing changes for you. Android has synced automatically all along, and iPhone and iPad now do the same.

See also

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